Privacy policy

At Golden Spoon, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase.

Information We Collect

When you use our website, we may collect the following information:

  • Name

  • Email address

  • Phone number

  • Billing information

  • Local pickup information

  • Order history

  • Device information (such as browser type, IP address, and operating system)

  • Website usage information through cookies and similar technologies

How We Use Your Information

We use your information to:

  • Process and manage your orders

  • Contact you about your order or local pickup

  • Provide customer support

  • Improve our website and services

  • Prevent fraud and enhance website security

  • Comply with legal obligations

  • Send promotional emails if you have chosen to receive them

Payment Information

Payments are processed securely through trusted third-party payment providers. Golden Spoon does not store your full payment card information on our servers.

Cookies

Our website uses cookies and similar technologies to:

  • Remember your preferences

  • Improve website functionality

  • Analyze website traffic

  • Enhance your shopping experience

You can manage or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

Information Sharing

We do not sell or rent your personal information.

We may share your information only with trusted service providers who help us operate our business, including:

  • Payment processors

  • Website hosting providers

  • Analytics providers

  • Customer support services

  • Legal authorities when required by law

These providers are required to protect your information and use it only for providing their services.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction. While we strive to protect your information, no method of online transmission or storage is completely secure.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your personal information

  • Request a copy of your personal data

  • Object to or restrict certain processing of your information

  • Withdraw consent where applicable

To exercise these rights, please contact us using the information below.

Local Pickup

Golden Spoon currently offers Local Pickup Only. We use the contact information you provide to notify you when your order is ready for pickup and to assist with order-related inquiries.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.

Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Golden Spoon

100 W Main St
Millheim, PA 16854
United States

Email: sales@goldspoonkitchen.com