We want every guest to be completely satisfied. This policy explains how cancellations and refunds work.

1. Reservation Cancellations

Free cancellation up to 4 hours before your reservation time.
Cancellations within 4 hours may incur a $15 per guest fee charged to the card on file.
No-shows may be charged the full $15 per guest fee.

2. Online Order Refunds

If your order has not yet been prepared, you may cancel for a full refund by calling (302) 855-5200.
If your order has been prepared but not picked up or delivered, a 50% refund applies.
If you are dissatisfied with your order, contact us within 24 hours. We will gladly remake the dish or issue a full refund at our discretion.

3. Refund Processing

Approved refunds are processed within 5-7 business days to the original payment method.

4. Gift Cards

Gift cards are non-refundable but never expire and may be used toward any in-restaurant or online purchase.

5. Private Events & Catering

A deposit is required to secure private events. Deposits are refundable up to 14 days before the event; non-refundable thereafter. Full balances are due 48 hours before the event.

6. Contact

Refund requests: sales@goldspoonkitchen.com · (302) 855-5200.