This policy outlines how our takeaway, delivery, and dine-in services operate.
1. Service Area
We serve dine-in guests at our location: 100 W Main St, Millheim, PA 16854. Takeaway is available during all open hours. Local delivery is offered within a 10-mile radius of our restaurant through partner delivery services.
2. Order Preparation Time
- Takeaway orders typically ready in 25–40 minutes after confirmation.
- Delivery orders typically arrive within 45–75 minutes depending on distance and demand.
- During peak hours (Friday and Saturday evenings) preparation may take longer.
3. Delivery Fees & Minimums
- Minimum order: $25 for delivery.
- Delivery fee: $4.99 within 5 miles, $7.99 beyond.
- Fees are clearly displayed at checkout before payment.
4. Food Quality & Safety
All food is prepared in a Health Department Grade A facility. Takeaway packaging is food-safe and compostable where possible. We recommend consuming hot food within 2 hours of pickup or delivery for optimal quality and safety.
5. Order Issues
If your order is incorrect or arrives in unsatisfactory condition, please contact us within 24 hours at (302) 855-5200. See our Refund & Cancellation Policy for details.
6. Allergens
Our kitchen handles common allergens. Please note dietary restrictions at the time of ordering. We cannot guarantee zero cross-contamination.
7. Contact
Service questions: sales@goldspoonkitchen.com · (302) 855-5200.